Custom Home Care is thrilled to announce that our very own Karen Butler was named 2020 National Caregiver of the Year by the Home Care Association of America (HCAOA).

“Karen has changed so many lives, and she has made our company a truly special place,” said Tamara Jackson, owner of Custom Home Care. “We’re proud that she is receiving this richly deserved recognition.”

Karen was selected from more than 200 nominees and was recognized as the top caregiver in the country during HCAOA’s virtual conference.

Karen has dedicated her life and career to caring for others. A caregiver for more than 50 years and a CNA for more than 35 years, she was nominated because of her gift for making her clients feel special.

“She understands that the small things matter in the lives of her senior clients,” said CHC Executive Director, Jennifer Avila. “A current client loves to play BINGO, and when she wins, Karen substitutes the candy given out as a prize for sugar free candy to keep her blood sugar in check.”

Karen goes the extra mile for her clients whether shopping for them, communicating with them and their families, keeping her supervisor informed of any issues, or sharing a joke and a smile.

“As we’ve known for a while now, the right caregivers allow for seniors to truly live out their advanced years with grace, dignity and joy,” said Vicki Hoak, executive director of HCAOA.

“We were blessed to receive more submissions for Caregiver of the Year than in any previous year, and, even with all of the great nominations, Karen was the clear winner. We’re delighted to be able to recognize her exemplary service, not just this year but for the many years she has served her community.”

Founded in 2002, the Home Care Association of America (HCAOA) is the industry’s leading trade association – currently representing nearly 3,000 companies that employ more than 500,000 caregivers across the United States. HCAOA serves as the home care industry’s unified voice.