Custom has specially trained caregivers to deal with the clients with Dementia/Alzheimer’s.  They have completed a special training course and receive ongoing training, in-services and supervision to help them care and cope with the complexity of the dementia client.

Tips for Care of the Client with Alzheimer’s

• Speak slowly and clearly, making eye contact with the person
• Always reintroduce yourself by name
• Use gestures and facial expressions when trying to communicate, smile
• Give short, one sentence explanations
• Repeat instructions exactly the same way
• Minimize distractions during communication, turn off TV and radio
• Accept blame if necessary even if a fantasy
• Hold hands and give hugs to show acceptance
• Do not argue or attempt to reason
• Do not confront
• Do not remind them that they forget
• Do not take things they say or do personally
• Go with the flow, be patient and cheerful